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Security monitoring can come in multiple forms and be delivered through various methods. In this article, we explain the following types of monitoring and their varying levels of security, along with their pros and cons:

  • CCTV monitoring
  • duress monitoring
  • self-monitoring
  • back-to-base monitoring.

CCTV monitoring allows for our monitoring room staff to log in to your CCTV remotely to carry out various duties. These may include a virtual patrol of your site, verifying the cause of an alarm or tracking an intruder leading authorities to their whereabouts. CCTV monitoring can be an invaluable tool in ensuring the security of your premises, minimising costs and reducing false alarms.

Duress alarms can be installed in instances where the risk of a hold-up or event where you may need to discreetly signal for help are high. They can be installed on most alarm systems and when activated will lead to an immediate response from our monitoring room staff who will action this exactly as per your instructions, whether that be to dispatch one of our response team or to alert the Police.

Self monitoring options

To self monitor your system will require an internet or 4G connection which will generally send alerts to a mobile app on your phone. Whilst this is a useful feature, it is the least secure option if relying on this only.

Back-to-base monitoring

Back-to-base monitoring allows us to monitor your system for you. We can provide this through different methods of connection to our monitoring room, each with its own pros and cons.

Some of the most common methods include:

IP monitoring

This uses your internet connection to allow the alarm system to communicate to with monitoring room. Whilst a cheaper monthly fee, this is a less reliable and secure method of monitoring your alarm as it is susceptible to loss of communications in the event of a power failure if you do not have a backup power supply for your modem and network. Most new alarm systems will either have an ethernet port or IP Module which allows for an ethernet connection to the local network and the internet. This allows the system to report to our monitoring room via the internet. This can be a cheap alternative to 4G monitoring, if power is lost, so will be the systems ability to communicate to our monitoring room. This can be avoided if the alarm system has 4G cellular ability.

PSTN or fixed line monitoring

This type of monitoring uses fixed copper line phone services to communicate with our monitoring room via your fixed line service. Since NBN has rolled out in most of Queensland we encourage our clients to select an alternate monitoring option as this option will not be around for long.

4G communications module

This is a device which as mentioned above is connected to your alarm panel. It is power by the same power supply and backup power supply as the alarm system ensuring it’s continued operation in the event of power loss. It’s ability to communicate with our monitoring room will also go uninterrupted as it uses a data sim to communicate over the 4G cellular network to our monitoring room. These devices will sometimes have dual sim cards with different providers to ensure continued operations if there is a network outage with one provider.This system is able to be monitored with Back-to-base monitoring and is our preferred method. The most reliable and secure option is a 4G Communications module. This option is connected to your alarm panel, using the alarms battery backup in the event of main power loss. It’s ability to communicate with our monitoring room will also go uninterrupted as it uses a data sim to communicate over the 4G cellular network.

4G monitoring is provided by installing a 4G Communications Module with your alarm system to allow communication with our monitoring room via the 4G cellular network. TAS Security encourages its clients to opt for alarm monitoring via a 4G Cellular Communication Module as this is the most secure option. This device is installed with your alarm panel receiving power from it, and its backup battery in the event of a main power outage or failure, allowing for ongoing communication even in the event of power loss.
4G cellular alarms

Some new alarm systems are able to have a sim card inserted directly into the alarm system. As long as you maintain the data plan for the system this avoids the initial cost of purchasing a 4G Communications module. This does have a slightly reduced level of security as it will typically only have one sim, this is still a very good option in conjunction with IP Monitoring services.

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